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Multi Service Corporation – Overland Park, KS – 2009 to Present
Senior Systems Administrator
Architect and implement technology platforms that define how the company can operate more efficiently for immediate and future needs.
- Directly responsible for security, maintenance, and enhancement of Redhat Enterprise Linux and Windows Server 2003/2008 mission critical systems. Including Apache and IIS web servers, Bind DNS servers utilizing dynamic updates, Active Directory with Group Policy and Nagios monitoring systems.
- Track, document and communicate progress of daily, weekly, monthly and yearly projects and goals.
- Establish business continuity procedures for optimal disaster recovery to remote location.
- Document policies and procedures explaining technical aspects in a human readable format, with varying degrees of expertise using community based Wiki.
- Administer hundreds of users and groups utilizing Google Apps Premier email system.
- Provide technical training to Level I technicians on new products introduced into the environment. Working with them to implement solutions that solve everyday problems.
- Communicate impact of planned and unplanned system outages to team members in different departments, buildings, cities, and countries.
Blue Virtual, LLC - Kansas City, MO – 2003 to 2009
Manager, Operations
Member of team that founded Blue Virtual in 2003. Blue Virtual currently manages over 150 servers and 3000 clients in a 24x7x365 mission critical operation.
- Responsible for daily server administration and maintenance tasks on CentOS Linux and Windows 2003/2008 servers.
- Established backup procedures for 15 terabytes, to remote location using NAS, iSCSI, rsync, LVM, DRBD among other services.
- Researched, designed and implemented a disaster recovery plan of action including redundant data systems, network services, Apache web server configuration files and phone system.
- Oversee development projects including optimizing SQL queries and data storage requirements.
- Configure and administer Asterisk VOIP phone system. Modify call tree as needed.
- Satisfy continuously ascending knowledge requirements to maintain technological advantages against competitors and reduce overall IT costs.
- Prepare and distribute communications on planned outages and system upgrades
- Prepare quarterly and yearly budgets for ongoing and future business operations.
CommuniTech.Net - Kansas City, MO – 1999 to 2003
Manager, Systems Engineering
Part of initial management team responsible for the organization of CommuniTech.Net reaching $8,500,000 annual revenue. Company sold to Web.com in 2003, Kansas City site closed.
- Designed, implemented and staffed dedicated, collocation and high end hosting department.
- Managed network operations, end-user technical support, and provisioning personnel.
- Individually grew and supervised department of 14 employees, managing over 2000 servers.
- Addressed escalation issues and supported system engineering team that handled approximately 130 calls and 70 ticket issues daily.
- Teamed with founding management to strategically plan and implement numerous acquisitions, including individual responsibility for cross-country server migration moving over 150 servers with 0% breakage.
- Acquired profound knowledge of computer networking and hardware.
- Designed and produced internal training documentation and visual aids for 100+ associates allowing personnel to complete tasks with greater efficiency.
- Responsible for department budget including monthly procurement of over $50,000 in new hardware and services.
Velocity Technologies - St. Joseph, MO – 1997 to 1999
Consultant, Account Executive
- Created the company and all required aspects of the partnership
- Designed and implemented the product line.
- Produced over $250,000 in revenue in the first year of business.
- Handled several multi-million dollar company accounts on a daily basis.
- Helped design and prepare a web-hosting platform for the largest client.
Wonder Warthog Racing - 2003 – present
Chief Operations Officer
Wonder Warthog Racing provides a racing platform (financials, logistics and opportunity) to motocross riders with strong potential but minimal means to become professional.
- Redesigned and maintained web presence platform.
- Developed online membership registration system.
- Created democratic rider and mechanic ranking, tryout and application system.
- Served as public relations representative during radio and television appearances.
- Supported an operations team of several riders, mechanics and team managers.
Maple Woods Community College Kansas City, MO 2005 - 2008
Associate Degree
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